FamilyFirst is a HIPAA-compliant platform that allows real-time, one-way messaging between a patient’s clinical team and designated family members. Available on some units, it provides an extra layer of communication to keep loved ones informed and enhance the patient experience.
- Remote enrollment: Family members can enroll remotely to the iOS or Android device of their choice before arriving at the hospital. The patient’s care team will send a text message with enrollment details to their device.
- Real-time updates: Get personal updates directly from the clinical team as they happen.
- Preferred language: Read messages in the language that’s most comfortable for you.
- Invite multiple family members: Keep everyone informed by adding other loved ones to the updates.
To learn more, please speak with a member of your care team.